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FAQ

At UMMI DESIGNS, we strive to provide the best experience for our customers.

SHIPPING & DELIVERY
We offer free shipping for orders over £100 within the UK. Delivery times may vary depending on your location and the availability of the items in your order. Once your order is shipped, you will receive a tracking number via email.

EASY RETURNS
We accept returns within 14 days of delivery. Items must be in their original condition with tags attached and customer must pay for return. To initiate a return, please email us at ummidesignsuk@gmail.com with your order number and reason for return.

TRACKING YOUR ORDER
Once your order is shipped, you will receive a tracking number via email. You can track your order on our website by clicking 'Track My Order' and entering your order number and email address.

100% SECURE ORDERING
We take your privacy and security seriously. All transactions on our website are encrypted and processed through a secure payment gateway. We do not store your credit card information.

PRIVACY POLICY
Your privacy is important to us. We do not share your personal information with third parties. For more information, please see our Privacy Policy on our website.
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